ICI Project Coordinator: Dr. Ec. Alin ZAMFIROIU – Scientific Researcher III

Overall objectives of the project

• combating discrimination and stereotyping by providing "people-to-people" postal services, centered on a better recognition of the richness of multicultural identity in Europe;
• promoting social inclusion by organizing an environment where immigrants will feel "welcome" and have access to more services;
• improving the quality of services provided to immigrants;
• improving the transparency and recognition of qualifications related to the postal sector.

Project description

The EU postal sector represents € 91 billion or 0.72% of EU GDP. Postal services play a key role in an efficient and dynamic single EU market and are of crucial importance to both businesses and EU citizens. The European Commission is working to improve the quality of delivery and access to postal services and aims to complete a single functional market for postal services.

Cultural Mediators, as professionals, will be trained to facilitate relations between local and foreign citizens and to promote mutual knowledge and understanding, they will also have the ability to promote social and work inclusion in order to foster a positive relationship between people from cultural different backgrounds.

The training program will include soft skills and linguistic skills and will indirectly target immigrants who will learn about postal services. This results in the social and professional development of our target group, which includes migrants and refugees in our societies through social integration.